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How
to Set Up the Interior of A Dog
Daycare 
How to Create a Positive Image with Proper Interior Design.
First this section
is not a layout design section, this section is geared towards creating a
warm and inviting atmosphere for your customers upon their first arrival at
your facility.
One thing that I see a lot of when I tour Dog Daycare facilities around the
country, or when I am called to consult for a facility that is not doing so
well, is a lack of interior design work. I see facilities that are
designed entirely for functionality meaning escape proof, easy to clean,
easy to maneuver, isolation rooms, up to date grooming facilities, the
latest software, and computers, well landscaped exterior parking and potty
areas and all of the things that a professional Daycare center should have
to operate efficiently but no emphasis was put on providing a customer
friendly interior appearance. A good example would be a hospital, it's
sanitary, and it has everything needed to operate effectively and complete
the tasks required of it, yet it looks like a hospital on the inside, not
warm and inviting, it looks and feels like this is where sick people go to
get fixed.
The image your customers desire.
In the business of pet care people want to take their dog to a place that
has a nice homely feel, a place that is decorated, fun and professional.
Your lobby area should be attractive. Have some paintings on the walls; add
a big board that has pictures of happy pets using your services. Your play
areas should have color; all white walls are boring and get dirty too fast.
Paint the ceilings a nice sky blue, add accent colors to certain walls and
ensure the play areas have items that look fun, a slide, a tunnel etc. You
want your facility to look exciting and fun the moment a customer comes in
the door, not dull and boring. Contact artists in your area and have some
murals added to the walls of Dogs engaged in various activities, to create
that light cheery feeling. If you want to be successful your customers
have to believe that their dogs will be having fun while they are in your
care and the interior appearance and decorations that you choose can go
along way towards selling that point.
Start at the lobby
and place yourself in your customers shoes, is it cramped and cluttered? or
is it warm and inviting with adequate space for multiple customers at one
time. Moving further into your facility, are the floors clean and shiny
tile, or dingy tile, or is it a chipped and peeling painted surface.
Everything your clients see needs to provide them with a sense of happiness,
cleanliness and professionalism. If clients can see into your office ensure
that chairs are under the desks, and that there is not abundant clutter
present, i.e. empty fast-food bags lying on desks, soda cans, trash is not
overflowing from the container etc.
You have to understand that there has been a major shift in the role of the
dog in the American family, they are not merely pets anymore. They are
valuable, respected and loved members of the family. With the emergence of
pet suites and other luxury pet services, boarding kennels of old are now
being forced to upgrade their facilities by adding televisions, heated
floors, air conditioning, and other amenities comparable to what you would
find in a human hotel to remain competitive . Appearance is important and if
you want to impress your customers design and decorate the inside of your
facility in a way that makes it appealing and fun.
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